Surveys With Purchase Context.

Ask the right customer the right question at the right moment — then connect the answer to basket data, card type, and demographic insight.

Feedback your suppliers will pay for.

Use Case Example

A customer purchases a Gillette razor. Bysn displays a short survey:

“Have you seen an ad for Gillette razors in the past 2 weeks?”

Yes

Don't recall

This creates valuable campaign recall and customer insight tied to actual purchase behaviour — intelligence that suppliers will pay for.

Live customer satisfaction scoring at checkout

Demographic-enriched survey responses

Real-time sentiment and store-level alerts

CSAT trends visible to head office

Survey data enriched with basket and card context

Configurable survey triggers based on products or categories